You Are A Hairstylist: The Importance of Engaging With Your Clients Between Appointments

Your greatest asset is the person sitting in your chair
Stay connected to them when they're not there in the chair

If Your Are Not Engaging With Your Clients

You Are Doing Something Wrong


As a hairstylist, it's important to stay in touch with your clients to maintain a strong relationship with them and grow your business. One effective way to stay connected with your clients is through email and text campaigns and messaging. By using these communication channels, you can keep your clients informed about what they should do between their salon appointments to ensure their hair stays healthy and maintains the look they had leaving the salon.

Here are some benefits to staying in touch with clients through email and text efforts that will ultimately advantage you and your business:

  1. Build Strong Relationships: When you regularly communicate with your clients through email and text messaging, you build a strong relationship with them. This helps to establish trust and loyalty, which are critical for client retention and repeat business. And you may find them following you on social media and broadcasting your work to their network.
  2. Increase Customer Satisfaction: By providing your clients with tips and advice on how to care for their hair between appointments, you are helping them to maintain their look and feel great about their appearance. This can increase their satisfaction with your services and encourage them to refer you to their friends and family. The more your clients know about what you do for them and why may just encourage them to see you more frequently.
  3. Stay Top of Mind: When you communicate with your clients through email and text messaging, you are keeping your business top of mind. This makes it more likely that they will think of you the next time they need a haircut, color, or styling service.
  4. Boost Sales: By sending your clients promotions, special offers, and other incentives through email and text messaging, you can encourage them to book appointments more frequently and try new services. This can lead to increased revenue for your business. The more informed your clients are of the services you render along with the products you use, the more engaged they become, and that in turn translates into higher revenue per visit and more visits.

To get started with email and text messaging, collect your clients' contact information and create a database. You can use this database to send personalized messages to each client, providing them with relevant and valuable information about hair care and your salon services. Be sure to follow best practices for email and text messaging, such as keeping messages short and to the point, using clear and concise language, and including a clear call to action.

In conclusion, staying in touch with your clients through email and text messaging is a powerful tool for building relationships, increasing customer satisfaction, staying top of mind, and boosting sales. By using these communication channels to provide your clients with valuable information and personalized messages, you can differentiate your business from competitors and position yourself as a trusted expert in the hair care industry.

Last word on this topic...we believe magic happens when you and your clients connect in a hassle free way where they learn about what you do and why they benefit. We have learned that doing this has grown the business of every one of our clients. We are here to help...seriously.
Your friends at MANEreviews!
Martin  Founder (416) 726-7435